Custly App Overview

Track prepaid customers without Excel

Custly helps small businesses manage store credit, visits, sessions, and lesson packages in one simple offline-first app.

It is built for solo shops and small teams that want clear balance tracking, quick customer updates, cloud backup when needed, and an easier way to keep billing accurate.

Custly app banner showing prepaid customer and balance tracking workflow
Three balance modesSupport Store Credit, Visit, and Session workflows depending on how your business sells prepaid services.
Offline firstKeep working without internet, then sync data later when a login-backed cloud copy is needed.
QR code self-serviceLet customers scan a printed code to check balance and spending details on their own.
Simple, not CRM-heavyMade for small European and US businesses that want something easy to use every day.
Renewal Guide

Pet Grooming Package Renewal Reminders for Small Shops

Turn package tracking data into timely reminder actions that increase repeat visits.

Built for small business owners, solo operators, and family-run shops that need prepaid tracking without a complex CRM.

Why reminder timing matters

When reminders are too late, clients churn. When they are timely, renewals are smoother and repeat revenue is steadier.

Low-session triggers

Flag customers close to package completion.

Visit gap triggers

Catch inactive customers before they disappear.

Simple cadence

Run weekly reminder checks in minutes.

Reminder workflow

  1. Review clients with low remaining package sessions.
  2. Send first renewal reminder before final session.
  3. Send follow-up if no booking within 7 days.
  4. Track which message timing gets best response.

How Custly helps pet shops

Custly combines package balance and visit history so small grooming teams can run better renewal follow-up.

Run this workflow with less manual work

Use Custly to keep customer balances, visit history, and prepaid usage in one place.