Custly App Overview

Track prepaid customers without Excel

Custly helps small businesses manage store credit, visits, sessions, and lesson packages in one simple offline-first app.

It is built for solo shops and small teams that want clear balance tracking, quick customer updates, cloud backup when needed, and an easier way to keep billing accurate.

Custly app banner showing prepaid customer and balance tracking workflow
Three balance modesSupport Store Credit, Visit, and Session workflows depending on how your business sells prepaid services.
Offline firstKeep working without internet, then sync data later when a login-backed cloud copy is needed.
QR code self-serviceLet customers scan a printed code to check balance and spending details on their own.
Simple, not CRM-heavyMade for small European and US businesses that want something easy to use every day.
Renewal Workflow

Personal Training Package Renewal Reminders That Convert

Use low-balance and visit signals to prompt renewals at the right time.

Built for small business owners, solo operators, and family-run shops that need prepaid tracking without a complex CRM.

Why trainers miss renewals

Renewals are often missed because package balances are checked too late or follow-up timing is inconsistent.

Low-balance alerts

Identify clients with 1-2 sessions left.

Visit pattern review

Find clients slowing down before churn.

Reminder cadence

Send timely, repeatable renewal prompts.

Simple reminder workflow

  1. Review clients with low remaining sessions weekly.
  2. Send first reminder before the final session.
  3. Follow up after final session if not renewed.
  4. Track conversion and repeat best timing.

How Custly supports renewals

Custly combines package tracking and visit history so trainers can run renewal follow-up without heavy CRM tools.

Run this workflow with less manual work

Use Custly to keep customer balances, visit history, and prepaid usage in one place.